Refund Policy

Refund Policy for Google Ads Services and Social Media Ads Services:

At Hon Digital Solution, we take pride in delivering effective Google Ads services tailored to our clients’ needs. Our commitment is to provide value and tangible results. However, we understand that circumstances may arise that necessitate a refund. Please review our refund policy for Google Ads services below:

  1. Refund Eligibility:

    • Refunds are considered on a case-by-case basis. Eligibility for a refund is contingent upon the evaluation of the specific circumstances surrounding the campaign’s performance and the nature of the agreement.

  2. Cancellation and Refund Requests:

    • Clients must submit cancellation and refund requests in writing to info@hondigitalsolution.com. Please include detailed information regarding the reasons for the request, campaign performance metrics, and any other pertinent details.

  3. Evaluation Process:

    • Refund requests will be thoroughly evaluated by our team, taking into account the initial goals of the campaign, the strategies employed, and the achieved outcomes. Refunds will be granted at our discretion.

  4. No Refund in Certain Cases:

    • Refunds are not guaranteed and may not be issued in cases where the agreed-upon campaign objectives were met or exceeded, or if the request is based on subjective factors beyond our control.

  5. Processing Time:

    • Refund requests will be processed within 3 business days from the date of submission. Clients will be notified promptly regarding the decision.

  6. Refund Method:

    • Approved refunds will be processed using the original method of payment unless otherwise agreed upon.

  7. Policy Modification:

    • Hon Digital Solution LLC  reserves the right to modify or update this refund policy at any time. Clients will be notified of any changes.

      Please note that these policies are general guidelines, and individual cases may be addressed on a unique basis. Clients are encouraged to communicate any concerns promptly for our team’s attention.